Repair or Replace? Troubleshooting Your HVAC Issues

Before Calling For Emergency Heating Or Cooling Service, Check With This List.

You May Not Need To Place A Service Call.

AC Troubleshooting

1. Check the settings on your thermostat. Make sure the temperature is set below the current room temperature. Make sure the system switch is on the Cool or Auto position.
2. Lower the thermostat to a lower temperature setting to try to turn the AC unit on.
3. Make sure your thermostat does not require new battery(s).
4. Make sure all registers are open and not obstructed.
5. If the air flow from your registers is low, check to make sure the air filter is not extremely dirty. This can block air flow.
6. Check the power disconnect switch by each unit (indoor and outdoor).

If any of the troubleshooting steps above do not resolve your issue, please contact us to set up a service call.

Furnace Troubleshooting

1. Check the settings on your thermostat. Make sure the temperature is set above the current room temperature. Make sure the system switch is on the Heat or Auto position.
2. Raise the thermostat to a higher temperature setting to try to turn the furnace on.
3. Make sure your thermostat does not require new battery(s).
4. Make sure all registers are open and not obstructed.
5. If the air flow from your registers is low, check to make sure the air filter is not extremely dirty. This can block air flow.
6. Check the power disconnect switch by the furnace.

If any of the troubleshooting steps above do not resolve your issue, please contact us to set up a service call.

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Additional Ideas To Consider When Deciding to Repair or Replace Your Heating and Cooling Equipment:

• Age of equipment?
• Is equipment under warranty?
• Have you been satisfied with your equipment’s performance?
• Repair history?
• How long will you be in your home?
• Cost of repair?
• Does anyone have allergies?
• Do you have hot or cold spots in your home?
• Are you comfortable with the humidity year round?