Before calling for emergency Heating or Cooling service, please view the appropriate unit shown below.
You may not need to place a service call.
Air Conditioner
Not Cooling
- Check the settings on your thermostat. Make sure the temperature is set below the current room temperature. Make sure the system switch is on the Cool or Auto position.
- Lower the thermostat to a lower temperature setting to try to turn the AC unit on.
- Make sure your thermostat does not require new battery(s).
- Make sure all registers are open and not obstructed.
- If the air flow from your registers is low, check to make sure the air filter is not extremely dirty. This can block air flow.
- Check the power disconnect switch by each unit (indoor and outdoor).
Furnace
Not Heating
- Check the settings on your thermostat. Make sure the temperature is set above the current room temperature. Make sure the system switch is on the Heat or Auto position.
- Raise the thermostat to a higher temperature setting to try to turn the furnace on.
- Make sure your thermostat does not require new battery(s).
- Make sure all registers are open and not obstructed.
- If the air flow from your registers is low, check to make sure the air filter is not extremely dirty. This can block air flow.
- Check the power disconnect switch by the furnace.
If any of the troubleshooting steps above do not resolve your issue, please contact us to set up a service call.
REPAIR OR REPLACE?
Some ideas to consider when deciding if you should repair or replace your heating and cooling equipment?
- Age of equipment?
- Is equipment under warranty?
- Have you been satisfied with your equipment’s performance?
- Repair history?
- How long will you be in your home?
- Cost of repair?
- Does anyone have allergies?
- Do you have hot or cold spots in your home?
- Are you comfortable with the humidity year round?
Cooling